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Performs complex diagnostics and repairs on agricultural and other equipment
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Participates in Service Training programs required for the development of skills and knowledge
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Performs diagnosis and repair in the field as required
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Mentors Service Technician Students as requested
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May Conducts or supports customer clinics
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Maintains current knowledge of John Deere and competitive products
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Maintains condition of vehicles, inventory, tools and equipment
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Maintains a clean work area and performs work in a neat and orderly fashion
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Follows all safety rules and regulations in performing work assignments
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Timely completes all reports and forms required in conjunction with work assignments
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Accounts for all time and material used in performing assigned duties
Job Requirements:
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High School Diploma or equivalent experience required; Associates degree is a plus.
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3+ years of experience performing service repairs.
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Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician’s specialty with limited re-work or customer dissatisfaction.
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Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
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Excellent skills in operating vehicles and equipment used for diagnostic purposes.
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Ability to learn Service Advisor and use basic computer functions.
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Ability to lift up to 75 lbs.
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Advanced Service Technician certification is a plus.
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Valid driver’s license required; CDL (Commercial Drivers License) and fork lift license is a plus.