Administrative Support Person - Van Wert, OH

Location: Van Wert, OH
Type of Employment: Full Time

Administrative Support Person Needed for Van Wert Location- John Deere Dealership Group 

If you have the skills and desire to work in a fun, challenging, fast paced John Deere dealership then we want to talk with you!

Purpose: Performs a full range of administrative support duties for our Van Wert dealership location. Directs phone calls received at the location to the appropriate dealership personnel.

 Responsibilities:

  • Receives visitors and telephone calls ensuring these individuals are directed to the proper parties within the dealership.
  • Be familiar with the appropriate Kenn-Feld Group resource to direct any customer or employee inquiry.
  • Direct customer complaints to the appropriate department with a focus on customer satisfaction and customer retention.
  • Communicate and monitor Kenn-Feld Group location processes to ensure internal and external customer satisfaction. Bring disruptions to the processes to the attention of the Location Leader.
  • Accurately and timely process the daily cash revenue for the location, from counting the revenue, reporting the results, and depositing it in the appropriate financial institution.
  • Ensure the integrity of the Kenn-Feld Group Accounts Receivable system by accurately and timely processing customer payments and/or deposits.
  • Ensure the integrity of the Kenn-Feld Group Accounts Payable system by accurately and timely processing the approval of vendor invoices.
  • Review purchase orders ensuring information is accurate and submits supporting paperwork to Accounting Department.
  • Drafts and produces standard letters and memoranda as requested and prepares documents for distribution.
  • Provides administrative support to the sales, parts and service departments at that location.
  • Distributes mail and maintains dealership files.
  • Orders supplies for the store location.
  • Control and maintains proper paper flow in the Administrative area.

Experience, Education, Skills and Knowledge:

  • Solid clerical expertise.
  • Strong people and communication skills
  • Ability to use standard desktop computer applications such as Microsoft Office.
  • Detail oriented, professional attitude and reliable
  • Ability to multi-task.
  • Ability to operate basic office equipment.
  • Willingness and ability to work weekends as scheduled
  • High school diploma or equivalent required

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